SHIPPING & RETURNS
SHIPPING POLICY
Within Poland
Order processing takes 1-2 business days. Goods with personalization up to 10 products 2 - 5 days. Standard delivery on Polish territory is carried out by regular mail with parcels of “priority” class, InPost, DPD, DHL, Orlen parcel.
The cost of standard shipping is 12 PLN.
For orders of 200 PLN or more, shipping is free.
You can choose other delivery services. Write to us on chat or craftstoreKRK@gmail.com
To other countries
Processing your order takes one business day. Goods with personalization up to 10 products 1 - 2 days. Standard delivery is made by regular mail by parcels of class "priority".
Standard shipping cost 27 PLN.
RETURN & EXCHANGE POLICY
RETURN POLICY
Unused and unopened merchandise purchased from our store may be returned for a full refund within 90 days of delivery.
Personalized merchandise and customized items are not eligible for return or exchange.
If you wish to return items purchased online, please email us within 90 days of delivery to begin the process. After 90 days, we cannot process returns. Please note the exceptions listed above. You will be responsible for the cost of return shipping.
GET IN TOUCH
CUSTOMER SERVICE
Opening Hours
Monday-Friday
9:00am - 9:00pm UTS+1
Contact Us
+48 794 507 391
Inquiries
For questions regarding our products and services you can also contact us by filling out the form below.